2. LinkedIn (New Posting Authorization Process)

LinkedIn Job Posting Authorization Process

To simplify the process of connecting and managing your LinkedIn accounts, eQuest now features a built-in LinkedIn onboarding widget. This allows you to easily select and update your job posting contracts directly within eQuest, eliminating the extra step of navigating to LinkedIn/Recruiter.

LinkedIn Recruiter Admin Permissions Required

To set up your LinkedIn job postings in eQuest, the eQuest administrator managing your account will need to be a LinkedIn Recruiter Admin related LinkedIn kb article) on your LinkedIn account. They will also need some information from your LinkedIn account, such as your Contract ID, Company ID, and slot purchase amount.

Updating an Existing LinkedIn Board Setup

  1. Open your LinkedIn board instance in eQuest and click the green "Update Contract" button.
  2. Log in as a LinkedIn Recruiter Admin if prompted.
  3. Select the correct LinkedIn contract. (If you only have one, it will be selected automatically.)
  4. Choose the default Job Poster to be displayed with your jobs.
  5. Click "Confirm" in the widget, then "Save" the eQuest board instance.





You should see a message confirming that "Premium Job Posting is enabled." Close the widget and save your changes to the board instance.



Creating a New LinkedIn Board Setup

  • In your eQuest Admin account, go to "Boards" and click "New Board."
  • Choose "LinkedIn_Slots" or "LinkedIn_API" from the Job Board menu.
  • Name your board instance, enter your slot inventory, and select a Default LinkedIn Industry.
  • In the Contract ID field, enter any temporary numeric value. This is just a placeholder to allow you to proceed.
  • Save the board instance and reopen it - next, click the green "Update Contract" button.
  • Log in as a LinkedIn Recruiter Admin if prompted.
  • Select the correct LinkedIn contract. (If you only have one, it will be selected automatically.)
  • Choose the default Job Poster to be displayed with your jobs.
  • Click "Confirm" in the widget, then "Save" the eQuest board instance.

Frequently Asked Questions (FAQ's)

Q: What LinkedIn Permissions are necessary to complete this setup?
A:
The user just needs to be a LinkedIn Admin with Dashboard Manager Admin or Recruiter Admin Privileges. The project access is not relevant for use of the widget for this setup. 

Q: What should happen after clicking the "Confirm" button in the LinkedIn widget?
A:
You should see a message indicating that "Premium Job Posting is enabled." See setup steps above.

Q: Can we assign different default job posters to our eQuest LinkedIn setups?
A:
Only a single default job poster can be assigned per LinkedIn contract/id. When setting up multiple eQuest/LinkedIn board instances (where the contract is the same), only the one job poster can be applied to all board instances. 

Q: Can we update the default job poster assigned to our eQuest LinkedIn setup?
A:
The widget allows the customer to update the default job poster value anytime in the future.

Q: Why am I not seeing any default job poster options? 
A:
Start typing out an email address, and default job poster email addresses that are associated with the LinkedIn contract should be presented. If you don't get any results, the email address you've entered is not recognized by LinkedIn.

Q: Can we override the default job poster (per job) during the job posting process?
A:
Users can override this default email address by using the "LinkedIn Profile Email" field on the Board Specific Data step of the eQuest job posting process. This field indicates the email address of another user on the job contract, other than the default email address setup at Linkedin's end.

Q: What are the different widget states?
A:
There are three widget states:

Widget State Description
Not Connected The widget will initially show "Not Connected" until you choose a default job poster.
Premium Job Posting is requested Once you select a default job poster and click 'Confirm,' the widget will update to display "Premium Job Posting is requested."
Premium Job Posting is enabled After the configuration is complete, the widget will display "Premium Job Posting is enabled".


Troubleshooting - Possible Issues

  • If 3rd party cookies or cross-site tracking are disabled within your browser, the widget will not load:



  • If you're not assigned as a Recruiter Admin on your LinkedIn account, the widget will not load



  • Make sure to have at least a Dashboard manager license or a Recruiter license. Ensure that you are a Dashboard admin or Recruiter admin, as configured in the LinkedIn Account Center.
  • Have LinkedIn support disable the integration (this can only be performed on their end) then clear your cache and cookie folder and reenable.

Support (when to contact eQuest vs LinkedIn)

  • Contact eQuest if you have posting issues after configuring the widget
  • Contact LinkedIn if you have issues opting into the widget
  • Contact LinkedIn if you don't have Recruiter Admin permissions
  • Contact LinkedIn if you have general job posting questions outside of the widget.

Article Change Log

Date of Update Change Description
01/23/2023 General outline
01/25/2023 Fixed Job Posting Widget LinkedIn article link
02/21/2023 Added FAQ's for questions regarding default LinkedIn recruiter and the access necessary to configure job posting permissions via the widget. Also added information about how to determine a successful setup, and some clarity around completing the setup process.
03/17/2023 Fixed references to the selection of a default "recruiter" - should have been default "job poster". Added FAQ "Why am I not seeing any default job poster options?". Added anchors and links to each FAQ for easy sharing.
09/18/2024 Added Something went wrong error message and possible resolutions.
03/03/2025 General KB cleanup and updates. Removed outdated information.


Last Updated: March 3, 2025

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