1.3. Resetting Admin Password

Resetting your eQuest Admin Password

Follow these steps to reset your admin account password: 
  1. Go to https://admin.equest.com
  2. Click the "Reset Password" link

On the Password Reset page, you will need to provide the admin Account Name and Email Address associated with the admin account. Once these two fields have been filled out, click the "Send Request" button.

If the admin username and email address combination do not match, you will be presented with the following error:

If you are not sure which email address is for the account, please file a request at https://support.equest.com.

Upon successful reset request you will be presented with the following screen:

You will receive an email that will provide you with a password reset link.  
  1. When creating a new password, the password must be at least 7 characters long. It must also contain at least one number and one character.
When you have entered a new password and confirmed it, click on the "Change Password" button.

You will be taken to the Successfully Reset password page. You can click on the Login link to go immediately to the eQuest Login page.

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